Store Policies

Shipping methods
Domestic (U.S. including HI, AK, APO, and FPO) - USPS First Class and USPS Priority Mail

International / Canada - USPS Airmail

Processing time generally takes 1-3 business days. Shipping is 5 days a week, Monday thru Saturday.

Time frames:

• US Shipping Methods
  • USPS First Class - 3-7 business days
• International Shipping Methods
  • USPS Global Airmail - 6-15 business days

Any questions concerning shipping, please contact us at CustomerService@hookedonscrappin.com.

Our no-hassle 31 day money back guarantee ensures you enjoy your purchase. If you are not happy with any products ordered, you may return them, undamaged, within 31 days from the day they were shipped, and we will refund your purchase price (as a merchandise credit) minus shipping. No Refunds after the 31 days are past will be issued.

All returned items must arrive to our location within the 31 day period from the original ship date and must be unopened, unused, and undamaged. Items that have been opened, used, or damaged will not be accepted for return. Please be sure to contact us at CustomerService@hookedonscrappin.comif there are any issues with the return reaching us within the 31 day period so customer service can try to make special arrangements.

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